The following terms below apply to the ordering, purchase and delivery of products from our online-store.

Agreement with Terms & Conditions

By placing an order online, you agree to the terms and conditions as below.

Placing Orders

Syntec, the authorised distributor for Rycote in Australia will not be liable for any loss and/or third party suffering caused by any shipment delays by couriers, or the failure to receive and/or fully process your online order due to the lack or required information to process and order or contact you.

You can only place orders if you are 16 years or over and are the recipient of the credit/debit card being used for the transaction and have an active email account and contact number; and agree that you can be contacted if and when required.

You acknowledge that if placing more than one order at different times, you will receive a flat shipment fee of $20.00 per order placed, unless the value of any said order is eligible for free shipping .

Syntec reserves the right reject your order for any reason at any time. If for what ever reason we reject your order and payment has been made; you will receive a full credit for the value of the order.

Availability of Goods

Due to the nature of online sales Syntec will look to accurately reflect in good faith the availability of products advertised for sale online. Upon a situation where goods orders cannot be shipped out on a same/next working day shipment, we will advise you of the delay. If for any reason Syntec withdraws a product from sale and payment has already been made; a full refund of the amount paid will be made.

Syntec reserves the right not to honour any incorrect offers represented on the Website made by genuine human or system error. Where your Order is affected by an error on the Website (for example, in a description, an image, Price or otherwise), we will reject that part of the Order affected by the error. You will be refunded the value of that product.

Price and payment

All prices on the website are in Australian Dollars and are inclusive of GST. fees and charges (including Delivery Fees) are also inclusive of GST.

Syntec reserves the right to change and/or alter prices without notice at any time. Any order submitted at a particular price, we will be honoured. Additional orders placed after any price change will be charged at the newly published price.

The following Payment methods are available, VISA, MasterCard and AMEX.

All order must have the payment cleared before the goods are dispatched. If a payment cannot be processed, your order will be rejected and you will be notified.

Promotions and discounts

From time to time you may receive a promotional offer from us as a way of saying thank you for your business. Please note that just like you, WE HATE SPAM and we will never look to bombard you with promotional offers. In saying this if you wish to opt out of any further promotional communication, you will have this option.


Personal Information, which you provide to us during the order process will be kept by us in the strictest confidence and will not be passed onto any other third party, ( with the exception of details required for the shipment of products ordered).